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MB-900
Microsoft Dynamics 365 Fundamentals

The course has been retired.

AUDIENCE
IT Professionals
LEVEL

Introductory (100) – preliminary course, overview

Intermediate (200) – the course extends the knowledge from the level 100 with specific issues

Advanced (300) – the course extends the knowledge from the level 300 with specific issues

Expert (400) – the training course involves an expert level of knowledge and experience and provides an in-depth analysis of the issue

Introductory
LENGTH
1 day
TRAINING METHOD
vILT

Dynamics 365 is a multi-faceted tool for customer engagement, unified operations, marketing, retail and talent management. This course will familiarize the learner with Dynamics 365 functionality and business value. The course will cover Dynamics 365 applications, the Power Platform, cloud concepts, the security model, and licensing considerations.

ACQUIRED SKILLS

Upon completion of the Dynamics 365 fundamentals course, students will be able to:

  • Identify the key functionalities and modules of Dynamics 365
  • Describe cloud concepts
  • Describe the Dynamics 365 security model
  • Explain licensing and deployment considerations

EXAM

This course is the preferred choice for hands-on preparation for Exam: MB-900: Microsoft Dynamics 365 Fundamentals

Module 1: Introduction to Business Applications

  • Overview of apps
  • Apps for Customer Engagement
  • Apps for Unified Operations
  • The Power Platform
  • Application basics

Module 2: Cloud concepts

  • Overview of cloud architecture
  • Different types of cloud services available
  • Comparing cloud offerings with corresponding on-premises offerings

Module 3: Managing deployments and releases

  • Types of deployments
  • Types of releases
  • Security concepts and roles
  • Roles and teams
  • GDPR

Module 4: Licensing, onboarding and support

  • Finding and working with a partner
  • Licensing options
  • Getting set up
Detailed Agenda
A

A basic understanding of IT principles and an interest in Dynamics 365.

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