Module 1: Architecture Overview

• Architecture FlexCast models (use cases)
• Connection flow process
• Hosting platform considerations
• Layered approach methodology

Module 2: Initial Requirements and Lab

• Citrix consulting methodology
• Supporting infrastructure requirements
• Supporting infrastructure licensing considerations
• Lab environment

Module 3: Installing and Configuring a XenApp and XenDesktop Site

• Licensing considerations
• Installation and management
• Basic license server troubleshooting
• Delivery Controller role
• The XenApp and XenDesktop Site
• Databases and the Local Host Cache (LHC)

Module 4: Provision and Deliver Application and Desktop Resources

• The Virtual Delivery Agent
• Machine Catalogs and Delivery Groups
• Provisioning methods and considerations
• Machine Creation Services (MCS) in depth
• MCS environment considerations
• Delivering Office 365 considerations

Module 5: Providing Access with Citrix StoreFront and Receiver

• StoreFront installation and architecture
• StoreFront authentication services
• Citrix Receiver
• Receiver configurations

Module 6: Understanding and Configuring Citrix Policies

• Policies introduction
• Citrix policies applied

Module 7: Application Presentation and Management

• Application properties
• Workspace Control
• Shortcut placement
• Session Prelaunch and Session Lingering
• Application groups

Module 8: Printing with XenApp and XenDesktop

• Printing introduction
• Print job routing
• Printer driver management
• Citrix Universal Print Driver and Server

Module 9: Citrix Profile Management

• User profiles and Citrix Profile Management
• Configuring Citrix Profile Management

Module 10: Managing the XenApp and XenDesktop Site

• Delegated administration
• Logging and reporting
• Introduction to PowerShell
• Power management

Module 11: XenApp and XenDesktop Site Redundancy

• Component failure review
• Methods of redundancy
• Configuring site and access infrastructure redundancy

Module 12: XenApp and XenDesktop Site Basic Network Security

• Citrix administrator introduction to security considerations
• Certificate authority
• XML service security
• External HDX connection security with NetScaler Gateway

Module 13: Monitoring the XenApp and XenDesktop Site

• Introduction to Citrix Director
• Navigating Director
• Trends and reports
• Alerts and notifications
• Monitoring sessions
• Interacting with sessions
• Network monitoring with HDX Insight

Module 14: Introduction to Supporting and Troubleshooting XenApp and XenDesktop

• Introduction to supporting XenApp and XenDesktop Site
• Known issue awareness
• XenApp and XenDesktop Hotfixes and the Long Term Service Release
• Common Troubleshooting Tools

Module 15: Advanced Provisioning with Provisioning Services

• Getting started with Provisioning Services
• Provisioning Services Architecture

Module 16: Provisioning Services Infrastructure

• The PVS server role
• The Farm database
• The vDisk Store

Module 17: Streaming the vDisk

• Introduction to vDisks
• Machine preparation
• Streaming vDisks
• Boot methods

Module 18: Target Devices

• Introduction to target devices
• Data I/O
• Handling persistent and non-persistent data

Module 19: Integrating Provisioning Services with XenApp and XenDesktop

• XenDesktop Setup Wizard
• Device Collections
• Published Apps and Desktops
• Using Provisioning Services with XenApp and XenDesktop

Module 20: Provisioning Services Redundancy

• Farm component redundancy
• Store redundancy
• Database redundancy

Module 21: Supporting Provisioning Services

• Performing updates
• Auditing and support
• vDisk imagining
• Migrating vDisk images
• Troubleshooting