MB-210
Dynamics 365 for customer engagement for sales

Szkolenie zostało wycofane. Zobacz aktualną wersję szkolenia:

MB-280

DLA KOGO?
Handlowcy
STOPIEŃ TRUDNOŚCI

Łatwy (100) – szkolenie wstępne, poglądowe

<Średni (200) – szkolenie rozszerza wiedzę z poziomu 100 o szczegółowe zagadnienia

Trudny (300) – szkolenie rozszerza wiedzę z poziomu 200 o zaawansowane zagadnienia

Ekspert (400) – szkolenie zakłada ekspercki poziom wiedzy i doświadczenia oraz zapewnia dogłębną analizę zagadnienia

Średni
CZAS TRWANIA
1 dzień
METODA SZKOLENIA
Zdalnie (vILT)

Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more.

Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.

DLA KOGO?

A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

ZDOBYTE UMIEJĘTNOŚCI

After completing this course, you will be able to:

  • Install and configure the application
  • Identify common sales scenarios
  • Complete a sales cycle
  • Configure product catalog
  • Manage customer records
  • Utilize analytics tools with customer data

EGZAMIN

Szkolenie przygotowuje do egzaminu: MB-210 - Microsoft Dynamics 365 for Sales

Module 1: Sales Overview

  • Sales overview
    Configuring Sales
    Module summary

Module 2: Working with Opportunities

  • Manage customers
  • Working with opportunities
  • Embedded intelligence
  • Playbooks
  • Integrated sales tools
  • Module summary

Module 3: Quotes to Orders

  • Order processing overview
  • Manage product catalog
  • Create and manage quotes
  • Create and manage orders and invoices
  • Module summary

Module 4: Sales Analytics and Insights

  • Overview
  • Power BI
  • AI for Sales
  • Modules summary

Familiarity of business applications and the desire to customize and implement them for your business.

CLOUDTEAM TO TWÓJ ZAUFANY PARTNER W SZKOLENIACH IT OD 20 LAT