Module 1: The Outlook 2016 Interface

• Overview of the Outlook Interface
• The Ribbon
• Tabs, Groups, and Commands on the Ribbon
• The Backstage View (File Menu)

Module 2: Performing Popular Tasks in Outlook 2016

• Setting Up an Email Account
• Exercise: Setting Up an Email Account
• Open Email Messages
• Open Email Messages
• Reply to and Forward Email Messages
• Preview and Save an Attachment
• Exercise: Opening and Replying to a Message
• Print a Message
• Delete a Message
• Save a Message in an Alternate Format

Module 3: Working with Messages

• Compose a Message
• Add an Attachment
• Add Voting Options
• Check Spelling and Grammar
• Format Text
• Use Microsoft Word to Edit Messages
• Insert a Hyperlink or Image in a Message
• Send a Message
• Exercise: Creating and Sending a New Message

Module 4: Working with the Calendar

• Change Your Calendar View
• Set Up Availability Status
• Exercise: Setting Up Your Calendar
• Print Your Schedule
• Share Your Calendar
• Schedule a Meeting
• Make Updates to Meetings
• Cancel a Meeting
• Reply to a Meeting Invitation
• Schedule an Appointment
• Make Updates to an Appointment
• Create Calendar Groups
• Delete a Calendar
• Work with Calendar Items
• Using Multiple Calendars
• Exercise: Scheduling a Meeting

Module 5: Organizing Contacts

• Add, Delete, Import, and Print a Contact
• Update a Contact
• Exercise: Adding and Updating a Contact
• Locate a Contact
• Sort Contacts
• Work with Contact Groups
• Manage Multiple Address Books
• Perform a Mail Merge
• Exercise: Performing a Mail Merge

Module 6: New Features in Outlook 2016

• Tell Me
• Improvements to Attachments
• New Chinese and Japanese Fonts
• The Email Address Internationalization (EAI) Feature